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Contact us Company details GDPR

Krux is created for young people who find passion and fun in technology. The brand focuses on high quality at a good price, honest communication and unique design. Krux cultivates friendly relationships and boldly breaks new ground in the world of gaming, knowing the needs of gamers.

The owner of the KRUX brand is Cooling, a company long known for its reliable computer components and accessories.

SilentiumPC

    In a few words, describe the reason for your enquiry:

    Please let us know which KRUX product you would like to discuss. The more detailed your description of the problem (for example: ‘Where should I connect the fans from the KRX0082 ANTA enclosure so that everything works properly?’), the faster you will receive a comprehensive response from us.

    - If you wish to make a complaint, please use the RMA form (this is necessary for the warranty to be valid).
    - If you wish to enquire about an RMA request that is already being processed, please continue writing in this email thread.
    - Do you have any other questions? You can write them below:

    Describe exactly which spare parts you need for your KRUX product or which component you are looking for. The more detailed the description and the more precise the product names and codes provided (e.g. ‘Side tempered glass for KRX0007 Leda’), the faster and more accurately our employee will be able to answer your question.

    Describe your channel, blog, Instagram or other creative work in detail. Links to your profiles are welcome. We will try to get back to you as soon as possible.

    Please describe your enquiry to the KRUX wholesale department in detail. We will endeavour to respond promptly.






    Confirm that you agree

    1. The Personal Data Controller is COOLING Sp. z o.o. with its registered office at Sokołowska 24, 05-806 Sokołów;
    2. Personal data will be processed for the purpose of responding to your enquiries;
    3. The recipient of personal data will be the hosting company: dhosting.pl Sp. z o.o. address: Al. Jerozolimskie 98, 00-807 Warsaw;
    4. Personal data will not be transferred to third countries;
    5. Personal data will be stored for the duration of correspondence;
    6. You have the right to access your data and the right to rectify, delete, restrict processing, the right to transfer data, the right to object, the right to withdraw consent at any time without affecting the lawfulness of the processing that was carried out on the basis of consent before its withdrawal;
    7. You have the right to lodge a complaint with the President of the Personal Data Protection Office regarding a violation of the right to personal data protection or other rights granted under the GDPR;